Shipping
We use the courier DHL, at the moment of the purchase the system calculates the shipping costs which will be added to the costs of the product.
For the EU countries the shipment formula is DDP (delivery duty paid); the customer won’t pay anything, only what he bought at the moment of the purchase.
For all the countries outside the EU, the formula used is DDU (delivery duty unpaid); the courier might ask, with another invoice, to pay duties and fees of the country in which the product is delivered.
For further information about the delivery times please click on www.DHL.com GUIDOMAGGI s.r.l.s. denies any liability of any shipping complications whose responsibility is held to the shipping clerk.
If we receive a communication from DHL declaring that the parcel has been lost, stolen or damaged, we will send the parcel again quickly. The insurance coverage is valid until the delivery of the product.
We guarantee parcel delivery tracking.
Shipping costs are dependent upon countries grouped in the following zones:
Zone 0 - DHL - 10 EURO - Italy - Delivery Time 2-3 working days
Zone 1 - DHL - 25 EURO - Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands - Delivery Time 2-3 working days
Zone 2 - DHL - 25 EURO - United Kingdom, Spain - Delivery Time 2-3 working days
Zone 3 - DHL - 25 EURO - Denmark, Greece, Finland, Ireland, Portugal, Sweden - Delivery Time 2-3 working days
Zone 4 - DHL - 27 EURO - Bulgaria, Czech Republic, Slovenia, Cyprus, Estonia, Lithuania, Latvia, Malta, Hungary, Poland, Slovak Republic, Romania - Delivery Time 2-3 working days
Zone 5 - DHL - 27 EURO - Albania, Andorra, Belarus, Bosnia-Herzegovina, Croatia, Gibraltar, Guernsey, Canary Islands, Jersey, Iceland, Faroe Islands, Kosovo, Macedonia, Moldova, Montenegro, Liechtenstein, Norway, Switzerland, Turkey, Serbia, Ukraine - Delivery Time 3-4 working days
Zone 6 - DHL - 30 EURO - United States, Canada, Haiti, Rhode Island - Delivery Time 3-5 working days
Zone 7 - DHL - 44 EURO - Bahrain, Brunei, China, South Korea, Egypt, United Arab Emirates, Philippine Islands, Japan, Greenland, Hawaii, Hong Kong, India, Indonesia, Kuwait, Malaysia, Mexico, Russia, Singapore, Sri Lanka, Thailand - Delivery Time 4-6 working days
Zone 8 - DHL - 48 EURO - Anguilla, Antigua and Barbuda, Saudi Arabia, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Bermuda, Bolivia, Belize, Bonaire, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Fiji, Jamaica, Grenada, Guadeloupe, Guam, Guatemala, Guyana, French Guyana, Honduras, Islands British Virgin Islands, U.S. Virgin, Macau, Maldives, Martinique, Micronesia, Mont Serrat, Nevis, New Caledonia, New Zealand, Oman, Pakistan, Palau, Panama, Paraguay, Peru, French Polynesia, Porto Rico, Qatar, Samoa, American Samoa, St.Barthèlemy, St.Eustatius, St. Kitts , St.Lucia, St.Maarten, St. Vincent and the Grenadines, South Africa, Suriname, Taiwan, Trinidad and Tobago, Uruguay, Venezuela - Delivery Time 4-6 working days
Zone 9 - DHL - 57 EURO - Afghanistan, Cambodia, Jordan, Iraq, Israel, Northern Mariana Islands, Laos, Lebanon, Nepal, Nicaragua, Papua New Guinea, Syria, Timor Leste, Turks and Caicos, Vietnam, Yemen - Delivery Time 4-6 working days
Zone 10 - DHL - 59 EURO - Algeria, Angola, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Burundi,Cameroon, Cape Verde Islands, Central African Republic, Chad, Congo (Brazzaville), Congo (Democratic Republic), Côte d'Ivoire ,Cuba, Eritrea, North Korea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Djibouti, Guinea, Guinea-Bissau, Equatorial Guinea, Iran, Cook Islands,Marshall Islands, Solomon Islands Wallis and Futuna,Kazakhstan, Kenya, Kiribati, Kyrgystan,Lesotho,Liberia, Libya, Madagascar, Mali, Morocco, Mauritania, Mauritius, Mayotte, Mongolia, Mozambique, Myanmar(ex Birmania), Namibia, Niger, Nigeria, Nauru, Niue, Réunion, Ruanda, Senegal, Seichelles, Sierra Leone, Somalia, Somaliland, Sudan, Swaizland, Tagikistan, Uganda, Uzbekistan, Vanvatu, Zambia, Zimbabwe - Delivery Time 4-6 working days
GUIDOMAGGI will dispatch your order within 20 working days from the receipt of the payment, with the exception of products unavailability, or storage lacking. In this case GUIDOMAGGI will promptly inform his customer who can decide to wait for another delivery or ask for a refund which will be made promptly.
